Service Contract

You may have purchased a service contract for a vehicle to help protect you from the high cost of unexpected repairs after the manufacturer’s New Vehicle Limited Warranty expires. The manufacturer stands behind only the manufacturer’s service contracts. If you purchased a manufacturer’s service contract, you will receive Plan Provisions and an Owner Identification Card in the mail within three weeks of the vehicle delivery date. If you have any questions about the service contract, call the manufacturer’s Service Contract National Customer Hotline at 1-800-521-9922 (Canadian residents, call (800) 465–2001 English / (800) 387–9983 French).

The manufacturer will not stand behind any service contract that is not the manufacturer’s service contract. It is not responsible for any service contract other than the manufacturer’s service contract. If you purchased a service contract that is not a manufacturer’s service contract, and you require service after the manufacturer’s New Vehicle Limited Warranty expires, please refer to the contract documents, and contact the person listed in those documents.

We appreciate that you have made a major investment when you purchased the vehicle. An authorized dealer has also made a major investment in facilities, tools, and training to assure that you are absolutely delighted with the ownership experience. You’ll be pleased with their sincere efforts to resolve any warranty issues or related concerns.

WARNING!
Engine exhaust, some of its constituents, and certain vehicle components contain, or emit, chemicals known to the State of California to cause cancer and birth defects, or other reproductive harm. In addition, certain fluids contained in vehicles and certain products of component wear contain, or emit, chemicals known to the State of California to cause cancer and birth defects, or other reproductive harm.

    See also:

    Common Towing Definitions
    The following trailer towing related definitions will assist you in understanding the following information: Gross Vehicle Weight Rating (GVWR) The GVWR is the total allowable weight of your vehic ...

    Electronic Vehicle Information Center (EVIC) Displays
    The EVIC display consists of three sections: 1. The top line where compass direction, odometer line and outside temperature are displayed. 2. The main display area where the menus and pop up mes ...

    Overdrive Operation
    The automatic transmission includes an electronically controlled Overdrive (sixth gear). The transmission will automatically shift into the Overdrive gear if the following conditions are present ...