Working With Automated Systems

This method is used in instances where one generally has to press numbers on the mobile phone keypad while navigating through an automated telephone system.

You can use your Uconnect™ Phone to access a voice mail system or an automated service, such as a paging service or automated customer service line. Some services require immediate response selection. In some instances, that may be too quick for use of the Uconnect™ Phone.

When calling a number with your Uconnect™ Phone that normally requires you to enter in a touch-tone sequence on your mobile phone keypad, you can utilize the touch-screen or press the word “Send” then the button and say the word “Send” then the sequence you wish to enter. For example, if required to enter your PIN followed with a pound, (3 7 4 6 #), you can press the 4 6 #”. Saying button and say, “Send 3 7 4 6 #”. Saying “Send” followed by a number, or sequence of numbers, is also to be used for navigating through an automated customer service center menu structure, and to leave a number on a pager.

You can also send stored mobile phonebook entries as tones for fast and easy access to voice mail and pager entries. For example, if you previously created a Phonebook entry with First and/or Last Name as “Voicemail Password”, then if you press the button and say button and say “Send Voicemail Password” the Uconnect™ Phone will then send the corresponding phone number associated with the phonebook entry, as tones over the phone.

NOTE:
• The first number encountered for that contact will be sent. All other numbers entered for that contact will be ignored.
• You may not hear all of the tones due to mobile phone network configurations. This is normal.
• Some paging and voice mail systems have system time out settings that are too short and may not allow the use of this feature.
• Pauses, wait or other characters that are supported by some phones are not supported over Bluetooth.
These additional symbols will be ignored in the dialing a numbered sequence.

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