If You Need Assistance

The manufacturer and its authorized dealers are vitally interested in your satisfaction. We want you to be happy with our products and services.

Warranty service must be done by an authorized dealer.

We strongly recommend that you take the vehicle to an authorized dealer. They know your vehicle the best, and are most concerned that you get prompt and high quality service. The manufacturer’s authorized dealers have the facilities, factory-trained technicians, special tools, and the latest information to ensure the vehicle is fixed correctly and in a timely manner.

This is why you should always talk to an authorized dealer’s service manager first. Most matters can be resolved with this process.

• If for some reason you are still not satisfied, talk to the general manager or owner of the authorized dealership.

They want to know if you need assistance.

• If an authorized dealership is unable to resolve the concern, you may contact the manufacturer’s customer center.

Any communication to the manufacturer’s customer center should include the following information:
• Owner’s name and address
• Owner’s telephone number (home and office)
• Authorized dealership name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage

See also:

Brake/Transmission Interlock System
This vehicle is equipped with a Brake Transmission Shift Interlock (BTSI) that holds the shift lever in the PARK position unless the brakes are applied. To move the shift lever out of the PARK p ...

Activating Adaptive Cruise Control (ACC)
You can only activate ACC if the vehicle speed is above 20 mph (32 km/h). When the system is turned on and in the READY state, the Electronic Vehicle Information Center (EVIC) displays “Adapt ...

AutoStick – If Equipped
− By using the AutoStick mode and selecting a specific gear range, frequent shifting can be avoided. Select the highest gear range that allows for adequate performance and avoids frequent ...