If You Need Assistance

The manufacturer and its authorized dealers are vitally interested in your satisfaction. We want you to be happy with our products and services.

Warranty service must be done by an authorized dealer.

We strongly recommend that you take the vehicle to an authorized dealer. They know your vehicle the best, and are most concerned that you get prompt and high quality service. The manufacturer’s authorized dealers have the facilities, factory-trained technicians, special tools, and the latest information to ensure the vehicle is fixed correctly and in a timely manner.

This is why you should always talk to an authorized dealer’s service manager first. Most matters can be resolved with this process.

• If for some reason you are still not satisfied, talk to the general manager or owner of the authorized dealership.

They want to know if you need assistance.

• If an authorized dealership is unable to resolve the concern, you may contact the manufacturer’s customer center.

Any communication to the manufacturer’s customer center should include the following information:
• Owner’s name and address
• Owner’s telephone number (home and office)
• Authorized dealership name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage

See also:

Call Continuation
Call continuation is the progression of a phone call on the Uconnect™ Phone after the vehicle ignition key has been switched to OFF. Call continuation functionality available on the vehicle ca ...

Sliding Side Door Child Protection Lock
To provide a safer environment for small children riding in the rear seats, the sliding doors are equipped with a Child Protection Door Lock system. NOTE: When the Child Protection Door Lock sys ...

Operation – 5.7L Engine
When the shift lever is in the DRIVE position, the transmission will operate automatically, shifting between the five available gears. To engage AutoStick , simply move the shift lever to the ri ...