Working With Automated Systems

This method is used in instances where one generally has to press numbers on the mobile phone keypad while navigating through an automated telephone system.

You can use your Uconnect™ Phone to access a voice mail system or an automated service, such as a paging service or automated customer service line. Some services require immediate response selection. In some instances, that may be too quick for use of the Uconnect™ Phone.

When calling a number with your Uconnect™ Phone that normally requires you to enter in a touch-tone sequence on your mobile phone keypad, you can press the button and say the sequence you wish to enter, followed button and say the sequence you wish to enter, followed by the word “Send”. For example, if required to enter your PIN followed with a pound, (3 7 4 6 #), you can press the # Send”. Saying button and say, “3 7 4 6 # Send”. Saying a number, or sequence of numbers, followed by “Send”, is also to be used for navigating through an automated customer service center menu structure, and to leave a number on a pager.

You can also send stored Uconnect™ phonebook entries as tones for fast and easy access to voice mail and pager entries. To use this feature, dial the number you wish to call and then press the say, “Send.” The button and say, “Send.” The system will prompt you to enter the name or number and say the name of the phonebook entry you wish to send.

The Uconnect™ Phone will then send the corresponding phone number associated with the phonebook entry, as tones over the phone.

NOTE:
• You may not hear all of the tones due to mobile phone network configurations. This is normal.
• Some paging and voice mail systems have system time out settings that are too short and may not allow the use of this feature.

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